Terms & Conditions
Notify us at least 24 hours prior to the scheduled day.
We accept all major credit/debit cards, cash or check. A $25 fee will be charged for all returned checks. A $10 fee will be charged for late payments (more than 5 days past due date) including expired / declined credit cards.
3. 110% GUARANTEE
If you are not satisfied with any part of our cleaning service, please call us to schedule a re-cleaning of the area in question within 24 hours. If after addressing the issues you are still not satisfied enough to recommend us to your friends and family, we will issue a refund.
Notify us within 24 hours of your cleaning of any accidental damages or missing items. We reserve the right to contract a suitable professional to repair damages, and will make arragements directly with the contractors. A police report is required for any claim of theft.
Customers are responsible for securing valuable items and collectibles prior to cleanings.
6. LARGE AND HEAVY ITEMS
For safety our staff is not permitted to lift or move heavy items or furniture (exceeding 40 pounds). They are also not allowed to extend in excess of the height of 2 steps on a step ladder.
WEB SITE TERMS AND CONDITIONS OF USE
By accessing this web site, you are agreeing to be bound by these web site Terms of Service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Red Duck Cleaning Service's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
a. modify or copy the materials;
b. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
c. attempt to decompile or reverse engineer any software contained on Red Duck Cleaning Services'web site;
d. remove any copyright or other proprietary notations from the materials; or
e. transfer the materials to another person or "mirror" the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Red Duck Cleaning Service at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
The materials on Red Duck Cleaning Service's web site are provided "as is" Red Duck Cleaning Service makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchant-ability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Red Duck Cleaning Services does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
In no event shall Red Duck Cleaning Service or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Red Duck Cleaning Service Internet site, even if Red Duck Cleaning Service or a Red Duck Cleaning Service authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions and Errata
The materials appearing on Red Duck Cleaning Service's web site could include technical, typographical, or photographic errors. Red Duck Cleaning Service does not warrant that any of the materials on its web site are accurate, complete, or current. Red Duck Cleaning Service may make changes to the materials contained on its web site at any time without notice. Red Duck Cleaning Service does not, however, make any commitment to update the materials.
Red Duck Cleaning Services has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Red Duck Cleaning Service of the site. Use of any such linked web site is at the user’s own risk.
8. Governing Law
Any claim relating to Red Duck Cleaning Service's web site shall be governed by the laws of the State of Maryland without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.
Red Duck Cleaning Service, LLC collects the minimum amount of personally identifiable information necessary to improve our site and the service we provide. Data we collect includes any or all of the information you provide while using our website and/or services.
Use of Information
Red Duck Cleaning Service, LLC may use the personal information collected through our site specifically for the purposes detailed in this policy. Personal information that we process for any reasons won’t be kept longer than is necessary for those purposes. We will take reasonable measures to prevent the loss or misuse of your personal information (e.g. encryption).